With the new rights-based Aged Care Act commencing from 1 November 2025, the provider wanted to avoid a last-minute compliance scramble and use the reform as a catalyst for a broader operating model uplift. Leadership required visible improvements within 90 days, with early wins in the first 4–8 weeks.
A well-established hospitality group with strong demand was experiencing mounting financial pressure. Revenue was steady, but cash conversion tightened, supplier stress increased, and reporting lag reduced weekly visibility. Advisors identified elevated insolvency risk within 6 to 12 months unless execution discipline and financial controls improved quickly.